Welcome to the eye centre

At the eye centre, we are dedicated to looking after your eyes, old or young, in our family friendly practice.

We believe in flexible, friendly service and offering the very best professional care from our friendly and approachable team members. Our qualified and experienced  staff will aim to meet your optical needs from the initial consultation to finding the eyewear solution which is most suitable to you.

We are committed to offering the best eye care and latest eyewear at affordable prices to give you great value for money. We supply high quality products, working to offer all our clients with precisely what they are looking for.

100% customer satisfaction is our aim.

Your Account
Book Appointment
Referred Patients

Opening Times

Monday – Wednesday: 9:30am – 5:00pm
Thursday: 10:00am – 5:00pm
Friday: 9:30am – 5:00pm
Saturday: 9:30am – 1:00pm
Sunday: Closed

Reviews

The Eye Centre
4.9
Based on 129 reviews
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Rabia HafeezRabia Hafeez
10:37 03 Jul 24
Today I have been in the clinic and seen by a lady name Rushna . She is a Star . I mean from the beginning till end of my examination she was very kind , polite and calm lady.Very professional and friendly atmosphere.I highly recommend
Wiqar Ali SayedWiqar Ali Sayed
21:01 11 Jun 24
Bad customer service, called early in the morning as my son was suffering from severe eye pain and redness. The male receptionist didn’t seem at all interested in considering the seriousness and said to me he will call back in an hour after speaking to an optician. He never called back, got my son booked with Specsavers instead.
Lady P Sugar cityLady P Sugar city
17:14 01 Mar 24
Attended after making an emergency appointment. Staff presented as friendly and professional. Environment clean and modern. I was seen by Paras who was thorough and informative. A condition was identified and referral to NHS was made on my behalf after Paras discussed treatment options. I have attended other opticians in the area but The eye Centre seems to top them all. This will be my opticians from now on. Good job team, see you again in a year.
Kai BartonKai Barton
16:55 28 Feb 24
The staff were all very polite and extremely warm and welcoming. They were patient with me and took the time to explain how the the tests were done. The clinician was also kind enough to explain my eye conditions. They didn't push me to buy my prescription but just politely recommended it. The facilities were kept clean and the centre was nicely decorated.Thank you.
Ambreen LodhiAmbreen Lodhi
20:00 15 Feb 24
Friendly staff, explained very thing clearly my son is always happy and comfortable with staff 😊
Ruchir SrivastavaRuchir Srivastava
15:53 13 Feb 24
Very competent, really good with kids and very knowledgeable. Went out of the way to find out what would work best for my young son who has complex prescription. Highly recommended. Paras is very knowledgeable and competent to deal with young children with complex prescription. Very friendly staff always eager to go out of the way to find best possible solution. Highly recommended.
Corina ApostolCorina Apostol
12:03 31 Jan 24
Highly recommend, very professional and very patient with my 7-year-old son!
RKRK
15:55 17 Jan 24
*Previously undiagnosed condition identified and referral to Moorfields at CUH which led to an early appointment. Local competition saw none of my problems!*
Jon-Claud NixJon-Claud Nix
14:12 17 Jan 24
The whole Eye Centre team is as professional, courteous, knowledgeable, kind, engaged, and personable as one could possibly hope. They took the time and energy to give me absolutely top-notch, personally-engaged service. Now my permanent, local optometry go-to. Thank you!
Tracey OgletonTracey Ogleton
13:28 06 Jan 24
A professional and caring service. The staff were attentive and focused on the service being provided to my dad.The staff was exceptionally professional, polite and attentive towards my father. They exhibited such authentic care it was touching to observe.
Janihum JanetumJanihum Janetum
12:04 23 Nov 23
I was referred to the Eye Centre by Boots Opticians for a full in depth examination. I liked the professional friendly atmosphere of the place and you feel welcomed.
Abc goes homeAbc goes home
15:48 26 Oct 23
Friendly staff, explanations about the what and why, applying discounts without being asked and the possibility of spread payments.
Far SyedFar Syed
11:05 13 Oct 23
Paras Kothari was very thorough in his examination and explanation and patiently answered all my questions.Aysha is very friendly, patient, helpful and good humoured.Thank you to you both
savitha sdevsavitha sdev
16:52 12 Oct 23
Extremely bad experience.I express my extreme disappointment and frustration regarding the recent experience of my child's appointment with your clinic. we had scheduled an eye appointment for my son at your facility. However, we received no prior notification that the appointment had been cancelled.However, despite having moved out of the area, the staff at the clinic compelled us to come to the same location for the appointment.To provide some context, it takes us approximately five hours to travel from our new location to reach your clinic. Despite having moved out of the area, we made the effort to schedule the appointment and even received a confirmation email as proof. However, while we were en route to the eye centre, we contacted your staff and were informed that our appointment had been cancelled.The combination of the cancelled appointment and the staff's rudeness has left a lasting negative impression. We had gone through the effort of reaching out to the clinic multiple times to ensure our attendance, yet we were met with a complete disregard for our time and well-being.
Harsha PatelHarsha Patel
19:09 08 Aug 23
Friendly, welcoming. open and kind staff. Explained in detail the problems, outcomes and solutions.Fantastic service all around and I am very happy to recommend them.The bonus was that they also spoke in my language.
Mustajab HussainMustajab Hussain
19:27 02 Aug 23
Mudassir MusavorMudassir Musavor
15:08 10 Jul 23
Zack here It's was wonderful appointment with Very beautiful ladies they were so good at the job very comfortable and good service 😀 Thanks rushna...
Tiziana GriffoTiziana Griffo
09:48 04 May 23
Excellent experience for my daughter's first eye check. We were seen by Mrs Vaghela, a very professional, knowledgeable and caring optometrist. She made my 8 years old very comfortable as she went through every step of the examination. We would highly recommend The Eye Centre in Thornton Heath to family and friends. Thank you and keep it up with the amazing work.Rachel & mum
Gatwick ExpertGatwick Expert
14:31 22 Apr 23
Paras was excellent. He is an honest optician. I been to other opticians and they all suggested that I need glasses. Paras said that my eyes are perfect. I really like they way he tested my eyes with lots of different angles. I will recommend him to everyone.
sonia blackwoodsonia blackwood
16:57 08 Mar 23
Me and my two boys have been with this eye centre for a very long time the reason why because they are very polite and delt with every problem with your eye and very passionate l would recommend
Danielle McConnachieDanielle McConnachie
10:59 14 Feb 23
Exceptional customer service. Highly professional and always have a great time visiting as they are very knowledgeable and give great advice. Please keep up the great work, especially the two wonderful ladies who handle all the customer services. It’s not very often you come across businesses that has this level of customer service. Keep up the fantastic work.
Huma AhmedHuma Ahmed
11:05 04 Feb 23
I’ve been coming here since I was 9 and have always had a positive experience. The staff is super helpful, friendly and really go out of their way to give a personal experience catering to my specific needs.
Bhavin PatelBhavin Patel
14:32 24 Nov 22
The customer experience from walking in to walking out is A***. The thourough layman’s explanation of any condition is given and also a much more holistic and contextual advice given regarding eye care management. Dispensing experience is fantastic, they spend time and make the experience personalised and genuinely involved in helping to select the right frame for me, very honest and constructive. Enjoyable experience as always! Keep up the good work Paras and Team!
Kelly lee StephensonKelly lee Stephenson
09:38 15 Nov 22
What a lovely experience, helpful staff made my daughter feel relaxed also I was given full step by step details on the results of my daughters outcome.Beautiful experience with even better people, I have been with two of children and each time is better than before.
claire reddingclaire redding
18:38 15 Sep 22
I honestly don't think you could find a better optician. The service is excellent. I received a recommendation from a friend and now will never go anywhere else.
Ninja beast FortnightNinja beast Fortnight
18:10 12 Sep 22
My son has been going to the Eye Centre since he was 5 where he was referred there by Mayday Hospital after they discharged him and said he needed regular eye tests ! They are brilliant with him he is now 12 and we would never go anywhere else they always have a good range of frames for him to choose from there asWell , staff are lovely and so friendly Zachary Hill’s mother Sarah Learner
Neide TavaresNeide Tavares
13:15 06 Sep 22
The staff team were amazing. The service very friendly and welcoming.The doctor was really amazing explaining all the steps. And most of it made my 5 years old daughter very comfortable.
Mustafaa khanMustafaa khan
13:00 21 Jul 22
I was very nervous at the start of my appointment but Paras who checked my eyes for me was very kind and caring, he made this experience very comfortable and special for me I am very grateful to him. All the other staff were very kind and helpful too at the Eye Centre.
Emmanuel EyetaEmmanuel Eyeta
12:24 05 Jul 22
The Eye Centre have been taking care of my eyes for so many years now 2009 until now. I am satisfied & grateful for their professionalism.
Lou WakefieldLou Wakefield
21:53 23 Jun 22
I am listened to and reassured by Paras and his team about my eye conditions. This is the best optician I have ever been to. I feel safe in their hands.
A YeungA Yeung
06:33 09 May 22
I've been going here for a few years now. First popped in when lived locally on the off chance, to see if they can sort prescription sunglasses. They are friendly, personable, quick service/delivery & professional. I live a little further away, but still return here! I would definitely recommend to friends & family. Neeral is fabulous too, she contributes to making the eye centre, the high quality it is!
Tina ATina A
15:00 15 Mar 22
I took my 7 year old for an eye test and she was put to ease from the moment we walked in. The lady at the desk attended to us promptly and in a friendly manner. The optician was also very friendly and informative. It was a great first experience and I'll be booking my eye test there too.
The HOAMThe HOAM
18:03 25 Jan 22
Excellent professional manner, from initial contact through to arrival and being seen by the optometrist Paras.Really great consultation, talked me through everything that was happening with my eyes, took a detailed history, and most importantly (and refreshing) there was no hard sell to purchase glasses.I was advised to come back after three months if my “problems” persisted - of which we could then consider glasses if necessary.I would definitely recommend the eye centre to friends and family, and will certainly make a point of returning to such a lovely practice!!10/10 doesn’t do them justice! Great service, Great people! (Real review!)
Rich HaywardRich Hayward
14:21 22 Nov 21
My partner had super friendly and great service. Thank you.
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